Automobile industry cognitive services-LUIS Chatbot

Put intelligence APIs to work for you and save money and time: The idea was to Build and connect intelligent bots to interact with users naturally wherever they are for Microsoft Research —from your website or app to cloud, Skype, Teams, Office 365 mail, Slack, Facebook Messenger Skype for Business and more:

MS Cognitive Services LUIS API was used to automate chats with the bot
Done by extracting critical entities from the chats such as:

Algorithm driven Car Make, Model and Year Identification

Vehicle identification no. from chat transcripts

Sentiment Analysis-Complaint, Death, Injury or Property Damage

Issue mapping with the NHTSA Codes

Model performance metrics such as Accuracy, TPR and FPR