Managed IT Services
Managed IT Services
Existing scenario and challenges
Globally, businesses need the services of the IT department to enable and maintain a gamut of their essential resources. For the majority of these businesses, such resources are critical for their incessant success. As a managed IT service provider continues to develop, it should support the dynamic requirements of its clients, thus adding to a solid return on investment (ROI) and reducing the need for more resources, and cutting back on costs.
If you are plagued with the same problems, your business is not alone…
Skyrocketing IT infrastructure expenses
Incompetent IT department
Infrastructure issues and unsteadiness
Repeated breakdown of applications and downtime
Compliance and security challenges
Our managed IT services as a business solution
In this age of stiff competition, proactive management, and improvement of your IT infrastructure is important for several reasons. A managed IT service provider like Cognilytic ensures:
Excellent score when it comes to customer satisfaction
Reduction of up to 40 percent of cloud-based expenses
Insignificant or no application problems
100 percent app availability
Managed IT services at Cognilytic
Profound industry experience and expertise to manage your IT infrastructure
Flexibility and scaling your business
Resource, technology, and business flexibility
Easy access to useful resources and expertise for more value
Customized monthly service reported as well as contracted service level agreements
Personalize your IT service
Do away with variable costs with an unsurprising monthly fee
Round-the-clock services
Who benefits from our managed IT services?
A managed IT service provider unleashes a plethora of business opportunities, defines incompetent processes, and helps in cost-cutting. Our consultant’s hard work benefits:
Your clients’ customers
Operations teams enjoying smooth IT services
Business leaders
Team managers for unbeaten projects
Why choose Cognilytic as a managed IT service provider?
A managed IT service provider helps to improve your business applications, cloud consumption, on-premise or cloud infrastructure, and drive productivity, efficiency, and innovation.
Managed network
Your company’s IT network infrastructure should be secure, up and running, and advanced to keep up with the pace of your business. As a professional managed IT service provider, we can help you develop, improve, and maintain your IT network to realize your current business goals and in the days to come.
Backup and disaster recovery
Many businesses lack when it comes to backup as well as disaster recovery. A managed IT service provider company will help in securing and handling your business data seamlessly.
Managed network
You need to have full confidence in your IT systems and Cognilytic’s MSP solutions help in administering and managing your IT systems so that your IT experts can focus more on strategic tasks and initiatives.
Collaboration solutions
Effectual collaboration is imperative in a modern business environment where your employees hail from diverse geographical areas. Cognilytic being a global managed IT service provider helps you reap the maximum benefits out of collaboration tools with tailored solutions.
Managed security services
In the modern, fast-paced business environment, businesses are besieged with IT security threats. With increased devices on the network, there is immense pressure from company stakeholders and compliance requirements to ensure the safety of business and customer data. There is no scope for mistakes and so you need our managed IT services.
ERP applications
When it comes to enterprise applications, especially ERP management, it is quite challenging taking much of your time. We at Cognilytic offers uninterrupted managed IT and cloud services for Oracle EBS, SAP, and Dynamics AX environments, thus offering one point of liability.
Managed storage
Database patching, database administration, performance evaluation, fine-tuning, and database upgrades are too resource-intensive. With the support of an experienced managed IT service provider, your business can assign fewer IT resources for routine troubleshooting and maintenance. A managed database solution just to meet your business needs.
All your business and customer data is extremely mission-critical and so round-the-clock access is imperative. Cognilytic comes to your assistance with accessible, safe, cost-effective, and flexible managed IT storage solutions to realize your performance and capacity requirements.
How our IT managed services will help your business?
Though the drivers for IT managed services, differ from one business to another. However, when it comes to our clients, the major drivers are:
Embracing new technology
Acquisitions and mergers
Bridging the gap in IT skills
Rising IT costs
Business agility
Company growth
Round-the-clock support
Improved service efficiency
Entry into new markets
Predictable monthly expenses
Why do you need managed IT services?
Too much reliance on IT assets for enhanced productivity of the business as well as the demand for cloud-oriented managed solutions makes a skilled managed IT service provider the most preferred choice of many companies.
Studies indicate that 64 percent of business use managed IT services
The managed services help in saving operational costs by 25 percent
The expected number of data susceptible to cyber threats is 3.3 billion in 2023
IT leaders or managers report knowledge gap as far as cloud-based challenges are concerned
The expected value of the managed services sector to touch $282 billion by 2023
The standard number of hard drive failures each week in American IT firms is 140,000
The usual cost of a data breach to an American firm is $7.9 billion
The above figures restate the importance of managed services in any IT company today.
Cognilytic provides managed services in the following areas:
Flexible service programs
Our cloud solutions include complete on-demand support and all-embracing services for a predictable and fixed per month cost. Get flexible, tailored programs developed to meet your unique business requirements.
Round-the-clock proactive manage
Our remote help desk staff as well as field service team handle your company’s IT systems with uninterrupted asset management, monitoring, auto patch deployment, scheduled security scans, server health evaluation, and database and website maintenance.
Professional support
As a managed IT service provider, we ensure on-demand support with outstanding response time and automatic issue escalation. Your IT needs are our hands and so that you can simply attend to your business needs.
Live assistance
Many IT firms try to stay away from live interactions and they expect you to leave some message or just wait and meander through an automated IVRS system that takes a long time to connect you with the right person. At Cognilytic, we respond to calls and we ensure that a dedicated person answers your phone or is directed to the right resource to address your IT issues. Alternatively, support cases submitted through the internet will get similar priority just as phone calls so that you can simplify your workflow.
Why businesses are moving to managed IT services?
Today, businesses are moving to managed IT services for several reasons including:
Access to new, innovative technologies
Did you know that over one-fourth of companies with less than 100 employees cited that they switched to managed services for accessing new and innovative technologies? Our pricing plans help a single business make the most of advanced software that small firms will fail to purchase on their own.
Trusted and efficient IT operations
Based on the findings of CompTIA, 55 percent of firms with over 100 employees cited that reliability and performance efficiency as their major inspiration for switching to a managed IT service provider. A third-party managed IT partner has the potential to offer 24/7 support, best quality service that only a handful of firms can afford to build and retain in-house.
Better uptime via a maintenance model
The traditional break-fix model did nothing to improve uptime since outsourced services came into existence after all the problems cropped up. Our managed IT services have the potential to spot threats and ensure your IT system runs with maximum uptime.
Improved compliance and security
When it comes to financial establishments and other businesses operating under an extremely controlled environment often face an immense risk. It is the threat of losing their official right to function, which happens if businesses fail to realize technological compliance rules and guidelines.
Again, cybersecurity is one of the key risks for companies of all types, sizes, and in most industries. A managed IT service provider will help you to avert data breaches and ensure constant regulatory compliance.
Cost-cutting and increased ROIs
With economies of scale, your business can cut back on costs with the help of a managed IT service provider. You have no full-time employees to support and access to advanced services, your business can save much of your money. Additionally, a managed service firm ensures cash flow by letting businesses make a cost-effective move cap-ex to op-ex, as well as, offering an expected price.
When one or some of these situations reverberate with your business and you have some 50 plus IT users, it is time for you to get in touch with us. Cognilytic is a managed IT service provider to offer high-value, affordable solutions to help you run an innovative and efficient IT operation that is scalable and flexible, without making heavy capital and employee investment, which such a business will usually require. Call us today.
Got a Project? Let's Talk
Whether you are planning or are already in the midst of your transformation journey,our experts can help you accelerate your transformation initiatives.
